#6 ✓invalid
myrddinwylt

Installation Fails

Reported by myrddinwylt | December 13th, 2008 @ 05:08 AM

I have tried several times to run the installation, however, on Step3.php, I get a blank page and am unable to produce any error messages.

I am running with the latest version after the

bug was fixed.

Is there a way to manually install this application when the installer fails ?

Comments and changes to this ticket

  • Tony Landis

    Tony Landis December 15th, 2008 @ 07:08 AM

    • State changed from “new” to “invalid”

    If there is a white screen there is a PHP error and you will need to enable error reporting or check your error logs and post the error in the forums... this is for verified bugs and feature requests, not support. See http://forum.agileco.com

  • myrddinwylt

    myrddinwylt December 16th, 2008 @ 12:10 AM

    Thank you for getting back to me, however, I have checked my php logs, and my reporting level (which is set to E_ALL ^ E_NOTICE ) and have not found anything with relation to an error with the page loading, functions, etc.

    I understand that troubleshooting something without an error message is a real pain, however, the problem persist. I get a blank page instead of seeing the final step in the install process.

    It would help a bit if there was documentation with regards to a manual installation of this product where this install fails.

    Just FYI, I am able to install this products predecessor with only minimal modifications to server variables (aka.. the $HTTP_blahblahblah["HOST"] to $_SERVER["HOST"]).

    Perhaps if you could give some guidlines as to what may be going wrong, or a workaround. I understand you are very busy, so I will end this note here.

    Thank you,

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